Jungle Scout review automation

Jungle Scout review automation simplifies the process of requesting feedback from Amazon customers. By automating review requests, Sellers can ensure timely and consistent communication with their buyers, leading to a higher likelihood of receiving reviews. Jungle Scout’s Review Automation integrates with Seller Central, triggering review requests for eligible orders without breaching Amazon’s terms of service (ToS).

The tool is designed to work within the constraints of Amazon’s messaging guidelines, sending out requests that are compliant and non-intrusive. It leverages Amazon’s “Request a Review” feature, thus maintaining the integrity of your customer interactions and the authenticity of the reviews you receive.

Pro Tip: Regularly monitor the performance of your review requests and adjust the timing and frequency to optimize response rates.

Customization options allow sellers to tailor their review request timing, ensuring that customers are contacted at the most opportune moment post-purchase. This automation not only maximizes the potential for reviews but also frees up sellers to focus on other business activities.

Jungle Scout’s Review Automation is designed to help sellers increase their Amazon reviews automatically and, thus, a key metric for Amazon SEO: the Conversion Rate (CVR). By sending out requests to every eligible order, the likelihood of receiving feedback spikes significantly. Customers often need a nudge to leave a review and this tool ensures that no opportunity for this nudge is missed.

The automation process is pretty simple so we’ll see it briefly and then look at the FAQs on automating reviews.

How to set up Jungle Scout’s review automation for your products

Setting up Jungle Scout’s Review Automation is a straightforward process. First, connect the tool to your Amazon Seller Central account. Then, customize your review request settings, such as the timing of the message after purchase. The tool will then automatically send requests to customers of eligible orders through Seller Central.

For a more detailed guide on Jungle Scout review automation setup, the platform provides all-in-one tutorials and customer support to ensure you’re getting the most out of the tool. It’s worth investing the time to configure it properly so that your review requests are optimized for the best results.

Pro Tip: Double check your configs vefore going live or you can end up bruied in negative reviews

Is automated review requesting allowed by Amazon?

Automated review requesting is allowed by Amazon, provided it adheres to the Amazon ToS. Jungle Scout’s Review Automation tool is designed to comply with these rules, ensuring that sellers can automate their review requests without fear of violating Amazon policies.

It’s imperative to use tools that respect Amazon’s messaging guidelines to maintain a healthy seller account. Jungle Scout’s tool avoids aggressive marketing language and respects the customer’s privacy, which aligns with Amazon’s customer-centric approach.

Pro Tip: Customize review requests so you never send out a request to an unhappy customer!

Does Amazon send review requests automatically?

Yes. While Amazon itself does not send out automated review requests, Sellers can use tools like Jungle Scout’s Review Automation to automate this process within Amazon’s guidelines: FeedbackFive, ASINSell, Sagemailer… the key here is to set up rules, so you don’t send the emails too soon or to unhappy customers.

Pro Tip: Make sure to customize the timing of your review requests to coincide with your customers’ peak satisfaction moments, usually a few days after product delivery. This can significantly increase the likelihood of receiving positive reviews.